Laos

Laos poisoning turns destination safety into a boardroom risk

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Illustration of an empty tiki-style bar with bottles and a counter.

Australia’s higher travel warning after six foreign travellers died from methanol poisoning exposes a costly chain of responsibility. Tour operators must now examine alcohol sourcing, accommodation controls, customer warnings, insurance boundaries, and medical evacuation plans.

Gilles Cretallaz returns to Accor with regional luxury operations mandate

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Illustration of an aerial view of a beachfront luxury resort with pools, greenery and the sea in Phuket.

Gilles Cretallaz’s return gives Accor one regional operator for renovations and openings across four luxury brands. His test is to protect owner returns while controlling disruption, talent pressure and brand dilution.